WISE have just informed that if a transaction is confirmed then cancelled, they will likely charge a cancelation fee BEWARE and see below.
What’s the cancellation fee?
If you cancel a transfer over 500 GBP or equivalent in your currency, you may be charged an additional fee on your next transfers. This extra fee remains until you successfully move the same amount as you have cancelled.
We might add an extra fee (25% of the original transfer fee) to the fees of your transfer next time you send money. So, say the normal transfer fee is 0.4%. If you cancel a transfer, we’d charge you 0.5% on future transfers.
We won’t charge you by debiting money from your account or your card — it’ll just be added to your fee next time you send money.
Why is there an additional fee for cancelling a transfer?
Every time someone sets up a transfer, it costs Wise money. Usually, this cost is covered in the transfer fee we charge. But when you cancel a transfer, those costs still happen yet they’re not covered anymore.
On top of that, Wise’s prices are based on our cost. While we always try to lower our fees, cancellations increase our cost — and our prices.
That’s why you may have to pay an additional fee for your next transfer(s) if you cancel a transfer. This way, we can make sure we give the lowest price to as many customers as possible.
How can I avoid paying the fee?
The best way to avoid paying more is to only set up a transfer when you’re ready to pay for it. Make sure you’re happy with all the details — including the exchange rate — before you choose to confirm your transfer on the “Review transfer details” page.
If you’d like to wait for a better exchange rate, try opening a balance and adding the amount you want to send. You can keep an eye on the exchange rate,
by setting a rate alert , then start the transfer when you’re happy with it.
Something went wrong with my transfer — can I cancel it without paying extra?
We understand that sometimes, things can go wrong. So, we won’t increase your fees for cancelling if you make a mistake, or if there’s a delay or mistake on Wise’s side that means you need to cancel.