As a relative newcomer to using Wise to transfer funds from my UK bank to my Thai bank, I wonder if today's experience is typical, or whether my previous transfers - which were completed within seconds are more normal.
Here's what has happened so far:
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Whilst a cheap transfer scheduled for completion within 24 hours is acceptable, I joined a Facebook group today, called Wise (Transferwise) Group in which almost every post is a complaint about their service, including some who have been waiting weeks or months for refunds where their transfer requests have not been carried out.
In common with a number of similar social media groups, the posts are very badly written and some are barely coherent. That alone may indicate that they have failed to understand the Wise transfer instructions, or have failed to follow them correctly.
Has anyone here who uses Wise experienced any problems with slow transfers, refunds, or account cancellations?
Info (by PM if preferred) would be much appreciated.